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Reading time 2 minsOverview What this guide covers What is MFA in Radar Healthcare? Phase 1 scope Permissions required Supported authenticator apps Known limitations Help and support What’s coming next OverviewMulti‑Factor Authentication (MFA) adds an extra layer of security to user accounts in Radar Healthcare. In Phase 1, MFA allows users to enable MFA on their own accounts only. What this guide coversWhat MFA is and how it works in Radar Healthcare What Phase 1 includes and its limitations Permissions required to use MFA Supported authenticator apps Known limitations What’s coming nextWhat is MFA in Radar Healthcare?MFA adds an additional verification step during sign‑in, using a one‑time code generated by an authenticator app. This reduces the risk of unauthorised access if a password is compromised.Phase 1 scopeIn Phase 1: Permission to use MFA can only be enabled by administrators. MFA can only be enabled on the user’s own account. MFA cannot yet be enforced across the organisa

Reading time 2 minsMulti‑Factor Authentication (MFA) Before you start Setting up your authenticator Access the setup screen Setup authenticator screen Completing setup Signing in with MFA enabled Sign‑in steps Sign‑in outcomes Using backup codes Signing in with a backup code Removing your authenticator How to remove Confirmation Help and support Quick reference  Multi‑Factor Authentication (MFA)Multi‑Factor Authentication (MFA) adds an extra layer of security to your Radar Healthcare account. When MFA is enabled for your account, you will be asked for a one‑time code from an authenticator app in addition to your password when signing in.Before you startMFA must be enabled for your account by a system administrator. You will need a supported authenticator app installed on a mobile device (for example Microsoft Authenticator, Google Authenticator, or Authy). If you are unsure whether MFA is enabled for you, contact your system administrator.Setting up your authe

Reading time 2 minsIntroduction Availability and limitations How user details are determined Using Role in dropdowns Using Location in dropdowns Where changes are applied Areas currently using the User Display lookup Frequently asked questions Can I change the lookup myself? When will my change appear? Will the displayed role/location always match the user's current working assignment?  IntroductionThe User Display lookup lets your organisation determine which user attributes show in any supported user dropdown. Typical options include:Name only Name and role Name, role, and location Email address and/or User Reference NumberNote: Customisation is applied at organisation level and cannot be set per individual user.Availability and limitationsThe User Display lookup is currently supported in a defined set of dropdown fields. We plan to add more fields in future releases.Important:Only Radar Healthcare can apply User Display lookup changes for your organisation. To reques

 Behaviour and/or Restrictive Interventions Toolkit — Overview What’s included Legislative requirements covered Regulatory guidance alignment Statutory & good-practice areas supported Healthcare guidance & clinical safety Evidence-based practice and operational notes Value proposition — how this helps your organisation Toolkit statistics References & further reading Implementation notes Disclaimer Behaviour and/or Restrictive Interventions Toolkit — OverviewThe Behaviour and/or Restrictive Interventions Toolkit supports recording, governance and reduction of restrictive practices across health, social care and education settings. It centralises behavioural incident capture, risk assessment, response planning, restraint recording (physical, mechanical, chemical, seclusion), debriefs and follow‑up actions. The toolkit provides inspectorate‑ready evidence, trend dashboards and workflows to support lawful, proportionate and least‑restrictive practice.What’s included

 DOLS Toolkit — Overview What’s included Legislative requirements covered Regulatory guidance alignment Statutory & good-practice areas supported Healthcare guidance & clinical safety Evidence-based practice and operational notes Value proposition — how this helps your organisation References & further reading Implementation notes Disclaimer DOLS Toolkit — Overview The DoLS (Deprivation of Liberty Safeguards) Toolkit supports recording, tracking and reviewing DoLS applications, authorisations and reviews across adult social care and NHS-funded settings. It centralises evidence, records statutory safeguards (e.g. RPR, IMCA), alerts on review dates, and provides the audit trail inspectors expect so organisations can demonstrate lawful, proportionate and well-governed use of restrictive measures.What’s includedPre-built DoLS event template capturing application type (standard, urgent, renewal), dates, supervisory body details and authorisation outcomes. Fields for R

Inspection Toolkit — Overview What’s included Legislative requirements covered Regulatory guidance alignment Statutory & good-practice areas supported Healthcare guidance & inspection readiness Value proposition — how this helps your organisation References & further reading Implementation notes Disclaimer  Inspection Toolkit — Overview The Inspection Toolkit streamlines preparation for and management of regulator inspections (for example CQC, CI, CIW, HSE). It centralises evidence collection, breach tracking, task coordination and organisational readiness so teams can demonstrate compliance and respond to findings efficiently.What’s includedPre-built inspection templates mapped to regulatory frameworks (CQC Fundamental Standards, CI Health & Social Care Standards, CIW National Minimum Standards). Structured evidence fields and attachments for reports, policies and feedback. Breach tracking linked to specific regulations and outcome domains. Action planning an