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Reading time 2 minsOverview What this guide covers What is MFA in Radar Healthcare? Phase 1 scope Permissions required Supported authenticator apps Known limitations Help and support What’s coming next OverviewMulti‑Factor Authentication (MFA) adds an extra layer of security to user accounts in Radar Healthcare. In Phase 1, MFA allows users to enable MFA on their own accounts only. What this guide coversWhat MFA is and how it works in Radar Healthcare What Phase 1 includes and its limitations Permissions required to use MFA Supported authenticator apps Known limitations What’s coming nextWhat is MFA in Radar Healthcare?MFA adds an additional verification step during sign‑in, using a one‑time code generated by an authenticator app. This reduces the risk of unauthorised access if a password is compromised.Phase 1 scopeIn Phase 1: Permission to use MFA can only be enabled by administrators. MFA can only be enabled on the user’s own account. MFA cannot yet be enforced across the organisa

Reading time 2 minsMulti‑Factor Authentication (MFA) Before you start Setting up your authenticator Access the setup screen Setup authenticator screen Completing setup Signing in with MFA enabled Sign‑in steps Sign‑in outcomes Using backup codes Signing in with a backup code Removing your authenticator How to remove Confirmation Help and support Quick reference  Multi‑Factor Authentication (MFA)Multi‑Factor Authentication (MFA) adds an extra layer of security to your Radar Healthcare account. When MFA is enabled for your account, you will be asked for a one‑time code from an authenticator app in addition to your password when signing in.Before you startMFA must be enabled for your account by a system administrator. You will need a supported authenticator app installed on a mobile device (for example Microsoft Authenticator, Google Authenticator, or Authy). If you are unsure whether MFA is enabled for you, contact your system administrator.Setting up your authe

Reading time 2 minsIntroduction Availability and limitations How user details are determined Using Role in dropdowns Using Location in dropdowns Where changes are applied Areas currently using the User Display lookup Frequently asked questions Can I change the lookup myself? When will my change appear? Will the displayed role/location always match the user's current working assignment?  IntroductionThe User Display lookup lets your organisation determine which user attributes show in any supported user dropdown. Typical options include:Name only Name and role Name, role, and location Email address and/or User Reference NumberNote: Customisation is applied at organisation level and cannot be set per individual user.Availability and limitationsThe User Display lookup is currently supported in a defined set of dropdown fields. We plan to add more fields in future releases.Important:Only Radar Healthcare can apply User Display lookup changes for your organisation. To reques