Terms & Conditions

Community Terms of Use

Introduction

Welcome to the Radar Healthcare Community! Here you can find updates on the product, share best practice and ask questions.

These terms let you know what is expected of you as a member of the Community, and what you can expect from fellow users.

These Terms of Use (“Terms”) govern your access to and use of the Radar Healthcare Community (the “Community”). By accessing and using the Community, you agree to be bound by these Terms. Radar Healthcare (“we,” “us,” or “Radar Healthcare”), may offer other products and services under different terms and conditions. The Terms presented here apply only to the use of the Community. Radar Healthcare reserves the right to change these Terms at any time, by posting an updated version on the Community. Any updated version will become effective when posted. Your continued use of the Community after such changes will constitute your acceptance of the modified Terms.

1. General Guidelines

Our Community is here for everyone, and we want to make sure that the community offers a positive experience for all visitors. Therefore these general guidelines have been established. Should there be any questions or issues, please let us know via an email to support@radarhealthcare.com.

When using the Community, please remember:

Stay on topic

For your and your fellow users’ benefit, please stay on topic. Keep your questions to one specific challenge you want to overcome, and make your answers relevant to the problem at hand.

Please do not change the subject of a discussion to something not intended by the original poster. Any off-topic posting or “hijacking” of threads may result in content being removed, and may cause users to be removed from the community.

Be friendly and professional

Stay mindful of the fact that everyone in the Community wants to have a positive experience. Please do not post content that is offensive, abusive, or harmful to others. Users will not post any racist, sexist, discriminatory, threatening or otherwise insulting comments. Users will not use coarse language, make inappropriate jokes or otherwise harass other users. Users must treat one another with respect at all times.

Stay legal

Keep all content legal. Users must not post any pornographic or otherwise offensive material. Users must not share illegal content, content that infringes intellectual property rights, or otherwise violates a third party’s rights. Users must not distribute viruses or other material that gives you access to the computers or systems of other users.

No commercial use

The Community is here to support and connect Radar Healthcare users. It is not a platform to promote third-party products, services, websites, or organisations. Users may not post content that would be classified as spam, advertising, junk mail, or any other form of unauthorised solicitation.

Keep private information private

Please don't share personal information (telephone numbers, email addresses, etc.) of yourself, other people or companies in the public space. If you wish to contact other members, please do so via the in system chat. Do not post information that you don’t wish to be public. Do not post others’ private and confidential information or infringe on their privacy. Moderator actions and the contents of private exchanges with moderators, staff members, or Community administrators should remain private and not shared on the public forums.

Moderator actions

The Community Team reserves the right to change or remove content, or to restrict access to individual users. Should you disagree with an action taken, please contact a Moderator or Community Manager via private message.

Be careful

All users on this Community are here to help, however you are responsible for any actions taken on the back of advice received. Radar Healthcare are not responsible for any negative consequences resulting from information derived from this Community.

2. Your Account

To take part in the Community, you must create and log into an account.

You are responsible for maintaining the security of your account credentials for the Community.

You may close your account at any time by following these instructions:

1. Click on your avatar in the top right corner of the Community.
2. Click on your user name in the dropdown menu > Preferences > Account > Delete my account.

Radar Healthcare will not be liable for any loss or damage arising from your failure to maintain the confidentiality of your password and account.

Radar Healthcare may restrict, suspend, or close your account on the Community at any time and for any or no reason, including if we believe that you’ve breached any provision of the Terms of Use.

3. Your Content

The content you submit to the Community belongs to you and you are responsible for such content. Content submitted to the Community by users is not endorsed by Radar Healthcare and may not reflect our opinion.

If you disclose personal information in the Community, you do so at your own risk.

Radar Healthcare does not edit or pre-screen user content in the Community. We reserve the right to remove, screen, edit, or reinstate content without notice, as we see fit. Moderators may take any action they deem appropriate to enforce these Terms. This includes editing or deleting content and banning individual users.

4. For official support, contact our Support desk

Information or advice posted on the Community is not official support provided by Radar Healthcare. Radar Healthcare employees or representatives may post on the Community, but this activity should not be seen as a replacement for official Radar Healthcare support activities and procedures. Radar Healthcare does not guarantee a response to any post on the Community. You understand that posts on the Community are addressed to your peers and other users, and not Radar Healthcare. For official support, please contact our Support desk on support@radarhealthcare.com.

5. Feedback and suggestions welcome

Radar Healthcare welcomes your feedback and suggestions for the Community and how we can improve! Please contact us if you have any ideas for improvement at community@radarhealthcare.com.

You agree that Radar Healthcare will be free to act on any suggestions you provide. Radar Healthcare has no obligation to obtain your permission to use your suggestions, notify you if your suggestions are used, or compensate you in any way.

Please do not submit feedback that you believe might be confidential or proprietary to you or others.

6. Intellectual Property

Radar Healthcare owns and retains all intellectual property and proprietary rights in the Community. This includes but is not limited to text, graphics, logos, images, forum posts and ideation suggestions.

You may copy materials published in the Community for non-commercial use in support of Radar Healthcare products and services. No other use of the information is authorised.

7. Privacy Policy

The Radar Healthcare Community is provided and hosted by inSided. For further detail on how your data is protected please see their Privacy Policy.

8. Disclaimers and Limitations of Liability

YOU USE THE COMMUNITY AND ITS CONTENT AT YOUR OWN RISK. ALL INFORMATION PROVIDED ON THE COMMUNITY IS PROVIDED "AS IS," WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED.

RADAR HEALTHCARE DOES NOT WARRANT OR GUARANTEE THE ACCURACY, RELIABILITY, COMPLETENESS, USEFULNESS, NON-INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS, OR QUALITY OF ANY MATERIAL IN THE COMMUNITY, REGARDLESS OF THE SOURCE OF THE MATERIAL.

RADAR HEALTHCARE WILL NOT BE LIABLE OR RESPONSIBLE IN ANY WAY FOR ANY CONTENT ON THE COMMUNITY, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN THE MATERIAL, OR FOR ANY LOSSES OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF OR RELIANCE ON ANY MATERIAL.

Cookies

A cookie is a small piece of information that is stored on your computer as a file. Cookies enable us to recognise your computer on a subsequent visit. Cookies do not store personal information.

We need your permission to use cookies.

How we use cookies

Information we obtain from cookies are used to analyse our Community. We use this data to adjust the Community to your personal preferences. Finally, when sending information about our products and services, we can take your previous interest for certain pages into account.

You choose which cookies you want to allow. You can do so by clicking on the “Cookie settings” link in the footer of any page, adjust your preferences and submit. You will then be asked to choose your settings again. There are 3 settings: Basic, Normal and Complete.

1. Basic: Functional
2. Normal: Functional + analytics
3. Complete: Functional + analytics + social media + embedded videos

Refuse cookies

Don't you want to use cookies at all? Visit the help pages of your browser to turn off or reject cookies. Be aware, it is possible that not everything works or is displayed correctly when refusing cookies.

Tracking / Analytics

We collect browsing data from you to continuously improve your experience. We will not spam you nor sell it to other parties.