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Rob HughesCommunity Manager

Sending a Patient Information article The Article module allows you to search for a Patient Information article and send it to your patient by email or text message.Please note that this module does not provide tracking and is not patient-specific.

3 days ago

Rob HughesCommunity Manager

How to use the Patient Information module

How to clear your browser cache

Clearing your browser cache It is sometimes necessary to clear your browser cache, to remove old settings or application data and to make the page work correctly. This is different for each browser, so please choose your browser from below and follow

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7 days ago

Rob HughesCommunity Manager

How to use the Patient Information module

Patient Information Download Centre Update: July 2026

The Download Centre has been redesigned to make it quicker and easier to find the patient information you need.The new interface has a cleaner, more modern layout and a simpler download process. You can quickly browse documents by specialty, choose

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14 days ago

Consultancy TeamCommunity Manager

Event Administration

Events RACI – Managing Access to Specific Events

Reading time 5 minsIntroduction About the Events RACI Access to the Stakeholders Tab The Stakeholders Tab Manage Event Stakeholder Access Add a Stakeholder Change a Stakeholder’s Access Remove a Stakeholder’s Access View Access to the Event Edit A

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21 days ago

Consultancy TeamCommunity Manager

Platform Administration

Multi-Factor Authentication (MFA) User Guide

Overview Before You Start Managing MFA for Roles MFA Controls on the Roles Page Enabling or Disabling MFA for All Roles Enabling MFA for an Individual Role What Happens When MFA Is Enabled? User MFA Setup Journey Future Logins Resetting MFA for a Use

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1 month ago

Rob HughesCommunity Manager

Version 8 Upgrade

Digital Consent FAQ

Digital Consent v8 Frequently Asked QuestionsReading time: 3-5 minutesThis is a living document that we'll keep updating as more questions come in during the v8 rollout. If you can't find the answer you're looking for, let us know using the details a

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1 month ago

Rob HughesCommunity Manager

Version 8 Upgrade

Create a Consent Form

Create a Consent FormCreating a consent form is now simpler and more flexible. You can search for and create consent forms for any medical procedure. 1. Add proceduresSearch for the procedures you need to consent for. The search now uses SNOMED CT UK

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1 month ago

Consultancy TeamCommunity Manager

Audits (New and improved)

Weighted Scoring for Audits

Reading time 2 minsIntroduction Why use Weighted Scoring? How Weighted Scoring works Enabling Weighted Scoring How scores are calculated Understanding question weighting Frequently Asked Questions Can I use Weighted Scoring on existing templates?

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1 month ago

Rob HughesCommunity Manager

Version 8 Upgrade

Digital Consent V8 - What's changed for existing users?

Creating a Consent Form in Version 8 – What's Changed? If you're an existing Digital Consent user, this guide highlights the changes to the consent form creation process.Version 8 brings changes to the way consent forms are created, to allow consent

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1 month ago

Consultancy TeamCommunity Manager

Platform Administration

Multi-Factor Authentication Administration

Reading time 2 minsOverview What this guide covers What is MFA in Radar Healthcare? Phase 1 scope Permissions required Supported authenticator apps Known limitations Help and support What’s coming next OverviewMulti‑Factor Authentication (MFA) adds a

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3 months ago