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How to clear your browser cache

  • July 30, 2026
  • 2 replies
  • 371 views

Clearing your browser cache

 

It is sometimes necessary to clear your browser cache, to remove old settings or application data and to make the page work correctly. 

This is different for each browser, so please choose your browser from below and follow the steps. 

Google Chrome

  • Open Chrome and click the three dots in the top-right corner.
  • Select Delete browsing data (or go to Settings > Privacy and security > Clear browsing data).
  • Choose a time range like All time for a complete cleanup.
  • Check Cached images and files (you can uncheck history or cookies if you want to stay signed in).
  • Click Delete data

 

Microsoft Edge

  • Open Edge and click the three dots in the top-right corner.
  • Select Settings then click Privacy, search, and services.
  • Look for Clear browsing data and click Choose what to clear.
  • Select Cached data and files.
  • Click Clear now.

 


Mozilla Firefox

  • Click the menu button (three horizontal lines) in the top-right corner.
  • Select Settings and go to the Privacy & Security panel.
  • Scroll down to Browsing Data and click Clear Data.
  • Check Temporary cached files and pages.
  • Click Clear.

 


Safari (Mac)

  • Open Safari and click Safari in the top menu bar.
  • Choose Clear History.
  • Select the time range from the menu (such as All history).
  • Click Clear History to confirm.

2 replies

  • New Participant
  • September 19, 2026

Hi.

 

I have tried on multiple occasions to clear the cache as described above.  

 

I still have a lock out on the discharge section of the information leaflets for patients.

 

Could you advise further?

 

Thanks in advance,


Rob


  • Author
  • Community Manager
  • September 22, 2026

Hi, 
Thanks for your comment. 
The discharge docs are not active in any subscriptions currently. The behaviour you are seeing with the locks on discharge docs is expected.  
Thanks, Rob