- - Welcome!
  - Getting Started/Community Guidance2
- - Knowledge base overview
Groups
Contact Support
System Status

New Post
Login

Welcome to the Radar Healthcare Community!

796 Items
264 Replies
2,941 members

Knowledge base

Find help and guidance in our extensive range of user guides and videos

Hints, tips and best practice

Ask questions, join discussions and share ideas with other Community members

Suggest an idea

Your virtual suggestion box for new developments and features

Recent activity
Help others
Categories

Consultancy TeamCommunity Manager

LFPSE - Learn From Patient Safety Events

LfPSE Record Deletion

Reading time 1 minIntroduction When will a record be deleted by Radar? When will a record not be deleted by Radar? IntroductionThis guide explains when Radar Healthcare will delete an LfPSE record in both Radar and the LfPSE database.When will a reco

110

8 days ago

Kate SantoCommunity Manager

Training and onboarding

EIDO provides structured training to support a smooth transition from paper-based to digital consent. Training is tailored to different user roles and delivered in a way that encourages early adoption and confidence in the system. Clinician trainingW

382

14 days ago

Kate SantoCommunity Manager

Compliance and assurance

Penetration tests

To ensure the security and resilience of the EIDO Consent Suite, we conduct annual penetration tests using a CREST-certified third-party provider. This independent assessment helps identify vulnerabilities and confirm that our systems are robust agai

100

1 month ago

Kate SantoCommunity Manager

Compliance and assurance

DSP Toolkit

The Data Security and Protection Toolkit (DSPT) is an online self-assessment tool used by organisations to measure their performance against the National Data Guardian’s 10 data security standards. Any organisation that accesses NHS patient data or s

130

1 month ago

Kate SantoCommunity Manager

Compliance and assurance

ICO registration

The Information Commissioner’s Office (ICO) is the UK regulator for data protection and information rights. It is sponsored by the Department for Science, Innovation and Technology. Under the Data Protection (Charges and Information) Regulations 2018

100

1 month ago

Kate SantoCommunity Manager

Compliance and assurance

Cyber essentials

Cyber Essentials is a Government-backed certification scheme that helps protect your organisation and your customers from cyber threats. It sets out the minimum standard of cyber security recommended by the National Cyber Security Centre (NCSC). Ther

100

1 month ago

Kate SantoCommunity Manager

Compliance and assurance

DTAC

The Digital Technology Assessment Criteria (DTAC) is a national standard used by NHS and social care organisations to assess digital health technologies. It ensures that suppliers meet minimum baseline requirements across five key areas:Clinical safe

1 month ago

Kate SantoCommunity Manager

Compliance and assurance

Clinical safety

We take clinical safety seriously. The EIDO Consent Suite is supported by a full DCB0129 clinical safety case and a regularly maintained hazard log. These documents are designed to meet national standards and ensure safe use of health IT systems in c

1 month ago

Kate SantoCommunity Manager

Compliance and assurance

Data purge policy

EIDO may receive patient data from hospital customers for use in its digital products. This data is processed in line with the policy set by the customer, who acts as the data controller. How data is handledThe customer sends patient data to EIDO. EI

1 month ago

Kate SantoCommunity Manager

Maintenance and support

Support

If you need help using the EIDO Consent Suite, our support team is here to assist. How to get supportYou can access support through the EIDO support desk:support.eidohealthcare.com The support site includes:A searchable knowledge base with help artic

1 month ago