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Welcome to the Radar Healthcare Community!

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Kate SantoCommunity Manager

Compliance and assurance

Penetration tests

To ensure the security and resilience of the EIDO Consent Suite, we conduct annual penetration tests using a CREST-certified third-party provider. This independent assessment helps identify vulnerabilities and confirm that our systems are robust agai

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9 hours ago

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Kate SantoCommunity Manager

Compliance and assurance

DSP Toolkit

The Data Security and Protection Toolkit (DSPT) is an online self-assessment tool used by organisations to measure their performance against the National Data Guardian’s 10 data security standards. Any organisation that accesses NHS patient data or s

Kate SantoCommunity Manager

Compliance and assurance

ICO registration

The Information Commissioner’s Office (ICO) is the UK regulator for data protection and information rights. It is sponsored by the Department for Science, Innovation and Technology. Under the Data Protection (Charges and Information) Regulations 2018

Kate SantoCommunity Manager

Compliance and assurance

Cyber essentials

Cyber Essentials is a Government-backed certification scheme that helps protect your organisation and your customers from cyber threats. It sets out the minimum standard of cyber security recommended by the National Cyber Security Centre (NCSC). Ther

Kate SantoCommunity Manager

Compliance and assurance

DTAC

The Digital Technology Assessment Criteria (DTAC) is a national standard used by NHS and social care organisations to assess digital health technologies. It ensures that suppliers meet minimum baseline requirements across five key areas:Clinical safe

Kate SantoCommunity Manager

Compliance and assurance

Clinical safety

We take clinical safety seriously. The EIDO Consent Suite is supported by a full DCB0129 clinical safety case and a regularly maintained hazard log. These documents are designed to meet national standards and ensure safe use of health IT systems in c

Kate SantoCommunity Manager

Compliance and assurance

Data purge policy

EIDO may receive patient data from hospital customers for use in its digital products. This data is processed in line with the policy set by the customer, who acts as the data controller. How data is handledThe customer sends patient data to EIDO. EI

Kate SantoCommunity Manager

Maintenance and support

Support

If you need help using the EIDO Consent Suite, our support team is here to assist. How to get supportYou can access support through the EIDO support desk:support.eidohealthcare.com The support site includes:A searchable knowledge base with help artic

Kate SantoCommunity Manager

Maintenance and support

System status

The EIDO Consent Suite is a highly available platform, with a target uptime of 99.9%. You can check the current system status at:status.eidohealthcare.com This status page is also used to:Announce upcoming maintenance windows Share release notificati

Kate SantoCommunity Manager

Maintenance and support

Deployment process

OverviewThe EIDO Consent Suite is delivered as a cloud-hosted Software as a Service (SaaS) solution. It runs in a highly available production environment hosted by Amazon Web Services (AWS). When new features are developed or bugs are resolved, upda

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9 hours ago