FAQ - What happens if an out of office deputy also has their out of office set?

  • 19 July 2023
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Question: Within events, an out of office deputy is somebody who is set to be assigned any new workflow steps that are triggered while the usual assignee is away. But, what happens if an Out of Office Deputy is also away, i.e. also has their out of office set? Will any workflow steps sent to them go on to the third person in the chain?

 

Answer: No, if the person who is set as the Deputy for the original assignee also has their out of office set, then the event will revert back to assigning to the original assignee.


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