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Accessing the login page
- The website page required to log into Radar Healthcare may be different depending on your organisation. If you are unsure, please consider the following options.
- Contact your organisation's Radar Healthcare administrator/team who will be able to provide the correct link.
- Is the link available on your desktop or via your organisation's intranet? Often your IT Teams will make the link as widely available as possible.
- Any emails you have been sent from the Radar Healthcare system should contain the link to your organisation's login page.
- If the above does not garner the link required please contact the Radar Healthcare support team directly. To be able to assist we do need to know the name of the organisation you are accessing Radar Healthcare with.
Logging in
- On your organisation's login page please enter your account's email address in the top box and your password in the lower box.
- Select Sign In to complete the log-in process.
Logging in for the first time?
- You should have received an email to activate your account.
- This email is valid for 48 hours.
- The Activation link can only be used once.
- Select Activate and confirm your activation on the website.
- When you first log in you will be asked to change your password. This may also occur if someone has manually reset your password.
- Enter your new password to continue.
- For security, please ensure your password contains; 8 characters, at least 1 number, 1 letter and 1 special character.
FAQs
Unsure what your email address or password is?
- Please see our user guide: I don’t know my email address
- Please see our user guide: Forgotten passwords: How to reset or request a new password
What's the difference between the Staging account and the Live account?
- The Staging site is a place to test and train on using Radar Healthcare without your changes affecting your real information which is housed in your Live site. The Staging site does not send emails to avoid any confusion with your Live site. There is one address for the staging site: https://staging.radarhealthcare.net/